Are you ready to shape Huisman's global IT transition? Can you turn possibilities into realities? And, do you have what it takes to make an impact? Then we might be looking for you. As our IT colleague you'll work in small, dedicated teams to empower our global offices and production facilities, ensuring your efforts have a direct and meaningful impact. Find out more about our vacancy for IT Servicedesk Employee.
IT Servicedesk Employee
Vacancy: IT Servicedesk Employee who is ‘equipped for impact’
About our organisation
We are Huisman. We develop step changing technical solutions and translate these into the design and construction of the largest onshore and offshore installations. For decades, we have been working all over the world for offshore wind, geothermal energy, oil & gas, leisure, civil and port logistics industries.
With our passionate workforce and worldwide production, service & sales facilities we are equipped for impact in these times of energy transition.
“Contribute to the revolution of IT operations, utilising agile and scrum as our driving force and the cloud as our canvas for creating value.”
Arne van Vuuren - Manager IT Operations
About the position of IT Servicedesk Employee
What to expect of the Servicedesk Employee position within Huisman?
As a IT Servicedesk Employee you are a Single-Point-Of-Contact for end-users. You provide 1st line (technical) support to end-users. And you ensure adequate response to all requests. As a result, you ensure that incident management process KPI are met according to SLA and user satisfaction
Personal development and education opportunities are part of the deal. We would also like to point out the other advantages of working at Huisman, such as the opportunity to contribute to groundbreaking innovations, an excellent employment conditions package and regular drinks in our own bar.
What do we expect of you?
- User support and management
- Incident Management
- Service Delivery
- Component integration
- IT Change management
- Communication and Knowledge Sharing
- Quality Orientation (Attention to Detail)
- Teamwork
- Security
Wondering if you are 'equipped for impact'?
You are:
- Responsible;
- Someone who shows ownership;
- Service minded;
- Solution-oriented;
- Proactive;
- Very accurate;
- Strong focussed on quality;
- Process minded;
- Flexible;
- Able to work under pressure.
You have:
- Secondary vocational IT diploma of higher;
- >5 years experience in a similar position;
- MD-102 Microsoft certificate is a plus;
- A certificate PSM is a plus;
- An Agile SCRUM mindset;
- ITIL Foundation;
- CompTIA Security+;
- CompTIA A+;
- CompTIA IT Fundamentals;
- Microsoft Office Certified;
- Microsoft Operating System Certified;
- Azure fundamentals;
- Microsoft 365 fundamentals;
- Office 365 Modern desktop admin.
Some practical things we need you to have:
- An EU passport/valid work permit for The Netherlands;
- A good command of the English language verbally and in writing.
More about Huisman
We design and produce in-house and deliver our turn-key products to clients worldwide. Our clients choose us for our entrepreneurial spirit, skills, reliability, and innovative solutions. Examples? Consider myHuisman©, our digital portal for equipment owners. So, if you join Huisman make sure you are equipped for impact. In other words, surprise us, our clients and… yourself!
What do we have to offer?
- An excellent benefits package tailored to your experience and education level;
- An international work environment;
- Various growth and development opportunities;
- Open, informal, no-nonsense culture with short communication lines.
Does this sound like you?
Apply online for the position of IT Servicedesk Employee by using the application form at the bottom of this page. We are curious to see what kind of impact you will make.
Still need a bit more info or looking for something that suits you better?
Please contact us via our contact form for more information or sign up for our job alert to receive details of new opportunities in your inbox.
Disclaimer for recruitment and selection agencies:
We don’t accept any unsolicited applications or CVs from recruitment and selection agencies. Proposing candidates without invitation is not appreciated and will not be considered by Huisman. Applications received are property of Huisman. We don’t appreciate acquisition and this also applies to Huisman colleagues or associated Huisman companies.
- Full-time
- Professional
- Schiedam, NL
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''What drives me is the conversation with candidates: their passion for engineering, their stories, their ambitions. It's always special to find that match between their expertise and the innovative projects at Huisman.''